Is it a strategy/campaign? Is it part of their numbers game? Are they timing the market? Are they just hoping for the one in a thousand windfall?
Most of us start by telling our co-workers about our experience. We might even write about our experience on Facebook or Twitter. Perhaps we would go directly to TripAdvisor and leave a scathing review.
Have you ever noticed those people that just leave the shopping cart next to their cars instead of returning them to the “return stack?” What inconsiderate jerks, right?! Well, until recently, that was me.
The amount of direction you give depends on what you are trying to accomplish. Putting a box around the discussion allows for many thoughts and ideas to be explored. It also prevents the team from hopping down a rabbit trail.
“Let’s step back and give everyone the context of this topic.” I find myself saying those words often in meetings. Or I have to stop the speaker to interject and get everyone in the room up to speed.
You’re sitting in the theater with your jumbo popcorn about to watch a man murder a group of kids. Have you ever stopped to think, what is wrong with me?
A former CEO of mine told me a story of how one of his key people came to him years ago and said, “I need you to know that I love this company. I love what we stand for, and I believe in what we’re doing, but I have to leave.”
What do good consultants and surgeons have in common? Let’s say you are having a problem with your left knee. It’s not getting any better. In fact, it’s getting worse.
In the past, many emails, phone calls, and voicemails were sent requesting a price reduction. An understanding had not been achieved. A new direction had to be taken. Few parties reacted with the necessary answers.
Why did I allow myself to be walked over? How could I allow others to make work my first priority in my life?
Sitting at my desk, I looked around at all the men in their big offices and all the women in their little cubes. Why did we still have an office […]
It was Cupcake Monday! Well, for me anyway. I learned the hard way that, if you want something from someone over whom you have no authority, you have to forget […]
It was a beautiful Friday afternoon and my team had just finished manufacturing my first follow-up order with the largest utility in the state. I was on cloud nine; things couldn’t be going any better!
“Don’t worry!” My wife is committed to breastfeeding our infant. I heartily support her in this. She feels very strongly that breast is best, and that every ounce of breast […]
According to the Bureau of Labor Statistics, within 10 years, 75 million people will account for approximately half of the U.S. workforce. Who are these people that will take over your businesses? […]
We can all recall a time when we were “blessed” with a micromanager who made sure we did everything their way. Remember how you felt? Not trusted. Disengaged. Not valued. Stressed. […]
A co-worker and I spoke on the phone with our supervisor. Worried, we talked about a deal that we may have just lost. We felt the distinct hint of tension in […]